Last Updated:January 22, 2025
1.Introduction & Our Promise
At LuxeAuthentication (“we,” “us,” or “our”), your privacy is the foundation of our trust. This policy explains how we collect, use, and protect your personal information when you use our luxury goods authentication services at luxeauthentication.com. We never sell your data, and we minimize collection to only what is essential for your authentication experience.By visiting the Site, using or downloading the App, or using any of our Services, you agree that your Personal Data will be handled as described in this Privacy Policy
2. Information We Collect
We collect information in two ways:
- Information You Provide:
- Account Details: Name, email address, and country.
- Item Details: Images and descriptions of luxury items (e.g., handbags, watches) for authentication.
- Payment Information: Processed securely by Stripe/PayPal or future certified partners; we never store full card details.
- Information Collected Automatically:
- Technical data (e.g., IP address, device type) for security and service optimization.
- Essential cookies only; analytics cookies require opt-in.
3. How We Use Your Information
Your data is used solely to enhance your experience:
- Core Authentication: Analyze item images via AI and expert review to deliver 99.9% accurate results.
- Improvements: Anonymized data (using k-anonymity, k≥50) trains our AI models to boost accuracy.
- Communication: Service updates only; marketing emails require explicit consent.
4. Data Sharing: Minimal & Secure
We share data only when necessary:
- Trusted Partners: Payment processors (e.g., Stripe) and cloud hosts (AWS) under GDPR-compliant agreements.
- Legal Compliance: If required by law (e.g., court orders).
- Aggregated Insights: Industry reports on counterfeit trends—strictly anonymized via differential privacy (ε≤1.0).
5. Data Security: Military-Grade Protection
We deploy:
- Encryption: AES-256 for stored data; TLS 1.3+ for data transfers.
- Access Controls: Role-based permissions and mandatory 2FA for staff.
- Annual Audits: Penetration testing and SOC 2 Type II compliance.
- Breach Response: Notify affected users within 72 hours.
6. Your Rights: Full Control
You may:
- Access or Delete Data: Request via info@luxeauthentication.com (fulfilled within 2 days).
- Correct Inaccuracies: Update account details in settings or email us.
- Withdraw Consent: Unsubscribe link in all emails.
- Object to AI Training: Opt out of data usage for model improvement.
- Data Portability: Request a machine-readable copy of your data.
7. International Data Transfers
If data crosses borders (e.g., EU → US), we use:
- GDPR Safeguards: Standard Contractual Clauses (SCCs).
- Localized Storage: EU user data stored in Frankfurt AWS region by default.
8. Data Retention
We keep data only as needed:
- Authentication Records: 5 years (for warranty and disputes).
- Account Data: Until deletion request (exceptions: legal/tax requirements).
9. Children’s Privacy
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 13. If we learn that we have collected the personal data of a child under 13, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal data.If you are under the age of 18, please have an adult or guardian create an account and purchase any Services on your behalf.
10. Policy Updates
Changes will:
- Be posted 30 days in advance.
- Include a plain-English summary.
- Trigger email alerts for major revisions.
11. Contact Us
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: info@luxeauthentication.com